Batch create or update trackers

POST /v1/trackers

Trackers can be created or updated via a POST method to https://api.shipup.co/v1/trackers, which accepts an array of JSON objects, each describing a tracker.

Trackers not found via order_number and tracking_number will be created, and those that are found will be updated.

🚧
This endpoint offers a simplified way to send data to Shipup. The payload includes data relative to the order (e.g. order_number) and the tracker (e.g. tracking_number). Shipup will thus create or update an order, a fulfillment, and a tracker for each tracker of your payload. Please use the create or update an order endpoint if you wish to send fulfillment and line item data. You can read more about the differences between those two endpoints here.

Request payload:

FIELD	DESCRIPTION
trackers array of objects, required	An array of trackers as described in the next table. The maximum allowed tracker count is 1000.

The below table shows which fields you can send per tracker to create or update it

FIELD	DESCRIPTION
address_city string, optional	City, town or village
address_country string, optional, 2 letter ISO code, e.g. `FR` or `GB`	Country code
address_name string, optional	Address full name
address_state string, optional	State code (US and Canada only)
address_street string, optional, can include to have jump of lines	Street address, including street number
address_zip string, optional	Postal code (zip, postcode, Eircode, …)
carrier_code string, optional (but highly recommended, see below note)	Code uniquely identifying a shipping carrier
carrier_service_code string, optional (but highly recommended, see below note)	Code uniquely identifying a shipping carrier's delivery service
custom_variables object, optional	Tracker custom variables
email string, optional	Customer's email address
expected_delivery_at datetime, optional	Expected delivery time for the package If provided, this date will be used as the `merchant` expected delivery. Read more about sending expected deliveries
first_name string, optional	Customer's first name
language_code string, optional, see available values	Customer's language Defaults to your company's main language if not provided
last_name string, optional	Customer's last name
mute_notifications boolean, optional	If set to `true`, no notification will be sent for this tracker. Defaults to `false`
order_date datetime, optional	Time at which the order was placed
order_number string, required	Shop order reference
phone string, optional	Customer's mobile phone. The format will be handled by Shipup.
tracking_number string, required	Package tracking number
untracked_carrier_name string, optional	Carrier name to be displayed as a fallback if Shipup can't find a matching carrier

{
  "trackers": [
    {
      "address_city": "Paris",
      "address_country": "France",
      "address_name": "Alice Dubois",
      "address_state": null,
      "address_street": "12, rue de Cléry",
      "address_zip": "75002",
      "carrier_code": "dpd_fr",
      "custom_variables": {
        "internal_variable": 3
      },
      "expected_delivery_at": 1530468000,
      "email": "[email protected]",
      "first_name": "Alice",
      "language_code": "fr",
      "last_name": "Dubois",
      "mute_notifications": false,
      "order_date": 1530208800,
      "order_number": "1234",
      "tracking_number": "250059116919212260",
      "untracked_carrier_name": "DPD France"
    },
    {
      "carrier_code": "ups",
      "email": "[email protected]",
      "tracking_number": "1Z498710°3884902342"
    }
  ]
}

// status
201

// ⚠️ This payload is invalid.
// Do not use it as an example

{ 
   "trackers": [{
     "email": 123,
     "tracking_number": 456,
     "order_date": 1530208800
   }]
}

// status
400

// body
{ 
   "error": "Wrong data type for keys: tracking_number, email"
}

📘
Importance of carrier_code
When you import tracker data into Shipup using our tracker FTP integration, it's important to include the carrier_code field. You can find available values for this field here. If you fail to do so, Shipup will try to guess the carrier based on the tracking number but this process is prone to error.