The tracker's delivery_status_code gives information about the package delivery state.
| delivery_status_code | DESCRIPTION |
|---|---|
pending | Shipup hasn't received any delivery event for this package yet. It might not be yet handled to the shipping carrier, or the carrier didn't register it in its IT system yet |
info_received | Shipping carrier acknowledged the creation of the shipping label but the package is not yet in its shipping network |
in_transit | Shipping has started and the package is in transit |
failed_attempt | A delivery attempt occurred but the package could not be delivered. It is still in the shipping carrier's network |
exception | An exception occurred. Most of the time, it will be a delivery incident |
pickup | The package is available for retrieval at a pickup point |
delivered | The package has been delivered or collected from a pickup point |
return | The package will be returned to sender. Shipup will continue retrieving events for 5 days after the first return event |
expired | The package was created more than 45 days ago but is still not delivered. Shipup will not look for more events for this package. Possible causes are: - The package was never shipped - No delivery event was registered in the carrier IT system |